Privacy Policy

Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to Natural Raisins & Spices. We value your trust and are dedicated to ensuring that your privacy is protected. This Privacy Policy details how we collect, store, process, and safeguard your personal information when you visit our website or purchase our organic dry fruits, nuts, dates, seeds, and spices.

2. Information We Collect

We collect information to provide better services and smooth order fulfillment for all our customers. The data collected includes:

• Contact Information: Your name, email address, phone number, and delivery addresses.
• Order History & Preferences: Details of products ordered, weights selected, payment status, and delivery instructions.
• Technical & Browsing Data: IP address, browser type, device information, and site interaction data gathered via standard cookies.

3. How We Use Your Information

We use your personal data exclusively for legitimate business purposes, including:

• Processing, packing, and delivering your orders from our cold storage facilities.
• Sending order notifications, invoice receipts, and tracking updates via SMS, WhatsApp, or Email.
• Providing customer support and responding to wholesale or product inquiries.
• Improving our website performance, user experience, and product offerings.

4. Cookies & Tracking Technologies

Our website uses session and persistent cookies to keep track of items added to your shopping cart, remember your login state, and analyze general site traffic. You may choose to disable cookies in your browser settings, though certain website features like shopping cart persistence may be affected.

5. Data Sharing & Third-Party Services

We respect your privacy and do not sell, rent, or trade your personal data to third parties. Data is only shared with trusted service providers essential for operating our platform:

• Logistics Partners: Verified shipping carriers to ensure fast delivery of your orders.
• Payment Gateway: Razorpay for secure online payment processing.
• Communication Services: Automated notification tools for sending order updates.

6. Your Rights & Data Control

You have the right to review, update, or request the deletion of your personal account details at any time. You can manage your addresses and profile directly in your Customer Account Profile or contact our support team.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Natural Raisins & Spices
✉️ Email: privacy@naturalraisins.com
📞 Phone: +91 98765 43210
📍 Cold Storage Complex, Industrial Area, Maharashtra, India